David Oliviera, Vice President of National Expansion for Frontier, said that they have been focusing on the areas where customers need them the most. This happened most recently in Rochester and East Rochester.He said that over the next three years, they want to reach out to more Monroe County suburbs.
“Since Frontier got out of bankruptcy a year ago, we have a new leadership team, a new attitude, and a new will to fight. “Our investment in putting fibre into communities is really about bringing new technology that won’t become outdated,” he said.
He says that the goal is to get to 10 million homes across the country by 2025. Fiber technology is probably something you’ve heard of. But what is it really?
New internet option
“So fibre is a technology that uses light instead of electricity, and when you have fibre to your home, we have a central office where we run the cable through a hub and right into your house,” he said.He said that fibre makes something last. For example, in Rochester, the fibre is protected from rain and snow because it is either above ground or buried in the home.
“You might not even know all the different ways you use fibre,” said Collette Alvescombre, who is in charge of engagement and marketing. “For instance, your Ring doorbell, your home security system, and your Roomba vacuum cleaner,” Alvescombre said.Some people in the area like the idea of having more than one way to get online.Nathan Kimbrough Jr. said, “I like Frontier because that’s what I grew up with, and I’ve never had any trouble with it, whether I was playing video games or using my cell phone.”Some people are happy with where they are.
Years ago, when Elizabeth Spring talked about her past experiences with them, she said, “I didn’t have the best of luck with them.” “They were slow, and I wasn’t the only one who had trouble with them; one of my friends did, too.”
Their ideas about the old frontier
Municipalities need to get a permit application from Internet providers. Some of the nearby towns that are working to install Frontier are Penfield and Webster.Bob Blind, who lives in Webster, said that he has had fibre since May 24.”Frontier is very aggressive in Webster,” he said, “where they want to put fibre cables in 238 streets.”So far, so good, he said, but the company might have to take into account people’s past experiences.
“Their ideas about the “old frontier” are a bit of a roadblock for them,” Blind said. “Their slow DSL internet wasn’t always very reliable, and it sometimes took them days to respond to service calls. I told them I hoped they would get better at this, and they agreed.Greenlight, one of its main competitors, said the following about how it has grown over the years:
“Greenlight Networks just told us that our high-speed fibre Internet service is now available in 100,000 homes. Nearly 90% of those homes are in 12 different towns and cities in Monroe County. We are building another 10,000 homes in Monroe County, and we plan to start building another 10,000 homes by the end of the year.
Greenlight’s goal is to offer residents a unique service: access to the fastest Internet speeds in New York State and, well, in the whole country. We know how important that is now that families work, learn, spend time with family and friends, and have fun all at home. Most of the time, all at once. and on multiple devices. With the high-speed fibre optic network we are building in this area, we can do all of these things at the same time and without any problems. In this market, we also see a demand for choices. Where we have set up, we have been able to increase competition, which has made prices go down and speeds go up.
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